OpenCom, Inc. Payment Policy
OpenCom may require a contract for Internet service. OpenCom requires payment for service in advance. When you pay OpenCom you are paying for your next term of service.

OpenCom reserves the right to change/modify this payment policy as need arises. It is the customer’s responsibility to remain informed of such changes/modifications.

Section I Credit Card Billing

Acceptable Terms of Payment.

1. OpenCom assumed pre-payment for the period of service.

2. OpenCom will make every reasonable attempt to deliver invoices via email only to the email address(es) on record, it is the user’s responsibility to make sure that OpenCom has the correct email address(es) by logging into the billing portal available on our main website and updating the records.

3. OpenCom will make all reasonable attempts to contact a customer via phone call or text message if payment is not received.

4. OpenCom reserves the right to disable an account for any reason, including non-payment or delinquency.

5. Prices are subject to change without notice.

6. Any and all billing errors must be brought to our attention within 60 days if a refund is expected. No action will be taken to correct billing errors older than 60 days.

7. If an account remains unpaid for a period of 15 days after its respective due date, the account may be suspended. After 5 days of suspension, a total of 20 days of non-payment, the account may be deleted and terminated . All files associated with the account, including email accounts and everything they contain and any backups, may be removed and permanently deleted at this time. Attempts to contact the user regarding non-payment will be made as a courtesy and not as an obligation.

8. OpenCom bills all automatic credit card accounts and ACH accounts on the day of the month in which a balance is due. If a credit card that can not be billed, (i.e. card is over limit, etc.), the card will be attempted until it succeeds or is deemed “unchargeable”. If a card is not able to be charged the account will be disabled per item 4.

9. Accounts more than 30 days delinquent will be charged a $10 late fee per month.

Section II Invoice/Statement Billing

OpenCom will email all statements to the account holder.

All OpenCom invoice/statement bills for internet service or any other service are due on the date specified on the invoice and are considered delinquent by the 10th day after that due date. If the balance is not paid in full by the 15th day of being delinquent  the customer’s login may be disabled without warning. Additionally, in the event an account is disabled; OpenCom reserves the right not to refund any charges for service during this period.

Opencom will charge $30.00 on all returned checks.