DSL INTERNET CONNECTIVITY PROBLEMS
The lights on the modem tell a story
Make sure the “POWER” light is green, to know that the modem has power.
Make sure the “DSL” light is solid green, to know that you have a physical connection to OpenCom.
—–> If this light is blinking green, you have a physical problem with the telephone wire of a problem with the telephone cable leading to the house.Make sure the “INTERNET” light is green and flashing with internet usage.
—–>If this light is red, you probably have a bad username or password in the modem.
—–>If this light is off, the modem is probably not configured with the correct protocol
ADSL support
Most users will use a DSL modem in PPPoA mode.
Each modem is a little different, but below are the basic settings that any modem will need to work in PPPoA mode.ISP protocol: PPPoA
vpi: 0, vci:35
Encapsulation: VC-mux
You will need to enter your PPP username and password under WAN settings
The WiFi settings are configured separately, you will need a name (SSID) for the WiFi network and a WiFi password (psk string). This is most often pre configured on newer modems, and you will likely find the information on the bottom or back of the modem or in the WiFi settings page on the modem’s configuration page.
VDSL
Speeds Between 30 Mbps and 40 Mbps
Prices between $64.95 and $74.95
Takes 3 or 4 business days to activate
User must have a VDSL modem
HOME NETWORKING
WIFI ROUTERS
We install large and small systems
All the latest standards and security
Both 5 GHZ at 800 Mbps and 2.4 GHZ at 400 Mbps
remotely manage and monitor your WiFi network
All gigabit and POE option for flexible and affordable installs
ON-SITE VISIT
Network printers, Hard drives, Ethernet switches, WiFi equipment, Virus issues, or whatever unique problem you are having.
Give us a jingle, we’ve seen allot in the last 23 years!
VOICE PRODUCTS
VOIP PHONE
Advanced multi-line, VoIP telephone.
Free long distance.
Advanced voice-mail.
Voice mail delivered to your smart phone.
Conferencing.
Calls forwarding to your mobile phone.
Works over any internet connection.
Both desk-phone and cordless phones available.
Price $19.SINGLE VOICE LINE
Telephone service can be bundled with your DSL service.
Free nation wide long distance, excluding AK and HI.
Caller ID, Call Waiting, and Voice Mail.
Call-forwarding, and voice mail-to-email.
Many more features.
$29 /month.E-Fax
Send and receive faxes electronically.
Starts at $14/month.Phone number masking
Have a number that will forward calls to your cell phone during business hours, and sends callers to voice mail after hours. $9 / month.