DSL INTERNET CONNECTIVITY PROBLEMS

  • The lights on the modem tell a story

    Make sure the “POWER” light is green, to know that the modem has power.

    Make sure the “DSL” light is solid green, to know that you have a physical connection to OpenCom.
    —–> If this light is blinking green, you have a physical problem with the telephone wire of a problem with the telephone cable leading to the house.

    Make sure the “INTERNET” light is green and flashing with internet usage.

    —–>If this light is red, you probably have a bad username or password in the modem.

    —–>If this light is off, the modem is probably not configured with the correct protocol

  • ADSL support

    Most users will use a DSL modem in PPPoA mode.
    Each modem is a little different, but below are the basic settings that any modem will need to work in PPPoA mode.

    ISP protocol: PPPoA

    vpi: 0, vci:35

    Encapsulation: VC-mux

    You will need to enter your PPP username and password under WAN settings

    The WiFi settings are configured separately, you will need a name (SSID) for the WiFi network and a WiFi password (psk string). This is most often pre configured on newer modems, and you will likely find the information on the bottom or back of the modem or in the WiFi settings page on the modem’s configuration page.

  • VDSL

    Speeds Between 30 Mbps and 40 Mbps
    Prices between $64.95 and $74.95
    Takes 3 or 4 business days to activate
    User must have a VDSL modem

HOME NETWORKING

  • WIFI ROUTERS

    We install large and small systems

    All the latest standards and security

    Both 5 GHZ at 800 Mbps and 2.4 GHZ at 400 Mbps

    remotely manage and monitor your WiFi network

    All gigabit and POE option for flexible and affordable installs

  • ON-SITE VISIT

    Network printers, Hard drives, Ethernet switches, WiFi equipment, Virus issues, or whatever unique problem you are having.

    Give us a jingle, we’ve seen allot in the last 23 years!

VOICE PRODUCTS

  • VOIP PHONE

    Advanced multi-line, VoIP telephone.
    Free long distance.
    Advanced voice-mail.
    Voice mail delivered to your smart phone.
    Conferencing.
    Calls forwarding to your mobile phone.
    Works over any internet connection.
    Both desk-phone and cordless phones available.
    Price $19.

  • SINGLE VOICE LINE

    Telephone service can be bundled with your DSL service.
    Free nation wide long distance, excluding AK and HI.
    Caller ID, Call Waiting, and Voice Mail.
    Call-forwarding, and voice mail-to-email.
    Many more features.
    $29 /month.

  • E-Fax

    Send and receive faxes electronically.
    Starts at $14/month.

  • Phone number masking

    Have a number that will forward calls to your cell phone during business hours, and sends callers to voice mail after hours.  $9 / month.

Drop us a note, we’ll call you back asap!